Prescriptions - Manage Your Medication at Sutton Manor Surgery

PRESCRIPTIONS

Sutton Manor Surgery

St Ives Close, Wawne Road, Sutton-upon-Hull HU7 4PT

St Ives Close
Wawne Road
Sutton upon Hull
HU7 4PT
01482 826457

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Repeat Prescriptions

If you need to take regular medication your doctor may give you a REPEAT prescription without the need for you to be seen every time in surgery. 

A repeat prescription is an item of medication that has been approved by a doctor for issue at intervals and can be signed by any Doctor in the Practice.The doctor will not routinely issue your prescription early. We will usually issue your prescription up to one week before it is due (in the case of monthly supply). We will not issue medication prior to this, unless there are exceptional circumstances, when a doctor will decide if early issue of your medication is appropriate and safe.

How to Order Your Repeat Prescription

IN PERSON

Simply order your repeat prescription face to face with a member of our reception team. With computerised repeat prescriptions you will receive a tear-off slip with each prescription issued which lists all the items you have been prescribed for repeated use. This will be one month's supply.

BY PHONE

Housebound patients only. Allow at least 2 working days following our receipt of your request. Weekends and Bank Holidays do not count as working days.

BY POST

Please order a week before your supply runs out and enclose a stamped and self-addressed envelope, preferably using the repeat slip with the items required clearly marked. Allow extra time during statutory holiday periods.

BY EMAIL

Please email your prescription request clearly including your full name and date of birth

>> EMAIL PRESCRIPTION REQUEST

ONLINE - SYSTM ONLINE

If you are a patient, all you have to do is register for online prescriptions. You will need access information which is obtained from the practice. The username and password will be unique to you. Click the Systmonline logo below If you are already registered to use on-line prescription ordering, and be taken securely to the online portal

Systm Online  logo Systm online

NHS App

With the NHS App, you can check your symptoms and get immediate advice. You can also book appointments at your GP practice, order repeat prescriptions, view your medical record and more.  To use the NHS App you must be aged 13 or over and registered with a GP surgery in England.

>> MORE ABOUT NHS APP

Acute Prescriptions

Other items you have been prescribed are ACUTE or Past medication that needs authorisation from a specific doctor before issuing. Please telephone before 9am to request acute medications which are issued at the discretion of the doctor.

This may take longer than 2 working days to process. Please order these items in good time. We only take telephone prescription requests between 10am and 4pm Monday to Friday.

Medications Out of Hours

If a problem arises out of hours on relation to essential medications and it cannot wait until the surgery or pharmacy opens, the NHS 111 service may be able to help. Dial 111 for advice and support.

>> NHS 111 ONLINE>> CALL NHS 111>> medicines a-z>> REPORT ADVERSE REACTIONS>> OTC MEDICINES AND PRESCRIBING>> ABOUT HOLIDAY MEDICATIONS>> ABOUT PREPAYMENT CERTIFICATES>> ABOUT FREE PRESCRIPTIONS