Accessibility Statement

Our commitment to accessibility

Earworx is committed to making its website accessible, inclusive and easy to use for everyone, including people with disabilities and those using assistive technologies.

We recognise that visitors may have different needs when accessing information about ear health and our services. Our aim is to enable everyone to find information, understand the services we offer and contact us without unnecessary barriers.

Accessibility is an ongoing responsibility and forms part of our approach to developing and maintaining this website.

Accessibility standards

The Earworx website has been designed with the aim of meeting the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C).

These internationally recognised guidelines help make web content more accessible to people with a wide range of disabilities.

They are based on four principles: content should be perceivable, operable, understandable and robust.

Compliance status

This website is currently undergoing pre-publication accessibility assessment against WCAG 2.2 Level AA. Testing is underway, and its final compliance status will be confirmed after completion of the assessment and any necessary improvements.

Using our website

We aim to make the website accessible through the following features and design practices.

Keyboard accessibility

The website is designed to support navigation using a keyboard without requiring a mouse. This includes navigation menus, links, buttons and forms.

Visible focus indicators help visitors identify their position when moving through a page.

Screen readers and assistive technologies

Pages use structured headings, descriptive links and appropriate HTML elements to support screen readers and other assistive technologies.

Informative images are provided with meaningful text alternatives. Decorative images are handled so that they do not create unnecessary announcements.

Readable text and visual presentation

We aim to use clear language, readable typography, sufficient spacing and appropriate colour contrast.

Visitors should be able to enlarge text and zoom their browser without losing essential information or functionality. We avoid relying on colour alone to communicate meaning.

Responsive design

The website is designed to adapt to desktop computers, laptops, tablets and mobile phones, with content arranged to remain readable on smaller screens.

Clear navigation

Consistent navigation, descriptive page headings and meaningful links help visitors find information.

A skip-to-content link is included to help keyboard users bypass repeated navigation and move directly to the main content.

Forms and interactive features

Where forms and interactive features are provided, we aim to ensure that they have accessible labels, understandable instructions and clear error messages.

Motion and visual effects

We aim to avoid unnecessary animation, flashing content and visual effects that could make the website difficult or uncomfortable to use. Where relevant, we seek to respect reduced-motion preferences.

Making the website easier to use

Many browsers and devices include accessibility features. Depending on your device, you may be able to:

• Enlarge text or zoom in on a page.
• Adjust colours and contrast.
• Navigate using a keyboard.
• Use screen-reading software.
• Use speech recognition or voice control.
• Change display and accessibility settings.

Further guidance is available from AbilityNet's My Computer My Way, which explains how to adjust computers, smartphones and tablets to meet different accessibility needs.

Browser and assistive technology compatibility

The Earworx website is designed to work with modern web browsers and commonly used assistive technologies.

Accessibility assessment includes keyboard and browser testing. Further testing with relevant screen readers and other assistive technologies will form part of the final review.

Older or unsupported browsers may not provide the same level of functionality or accessibility. We recommend using an up-to-date browser and operating system.

Technical information

The accessibility of the Earworx website relies on appropriate use of technologies including:

• HTML for content and document structure.
• CSS for presentation and layout.
• JavaScript for interactive features.
• Accessible Rich Internet Applications (ARIA) attributes where appropriate.

The website is designed to support accessibility through its underlying structure and does not depend on a separate accessibility overlay or widget. Visitors may continue to use their own browser accessibility settings and assistive technologies.

Content that may not be accessible

We aim to make all content on the Earworx website accessible. However, accessibility problems may arise following content changes, updates to external services or the introduction of new features.

Where we identify a problem, we will investigate it and take reasonable steps to correct it.

Any outstanding limitations identified during the final accessibility assessment will be recorded in this statement, together with planned improvements or alternative ways of obtaining information.

Third-party content and external websites

Some pages may contain links to third-party websites, mapping services or other external resources.

Although we aim to select accessible services wherever possible, Earworx cannot control the accessibility of websites operated by other organisations.

If an external resource creates an accessibility difficulty, please contact us and we will endeavour to provide the relevant information in another suitable way.

Requesting information in an alternative format

If you need information from this website in a different format, please contact Earworx.

For example, you may need information in larger print, a simpler written format or an alternative accessible digital format.

Please explain what information you need and which format would help you. We will consider your request and make reasonable efforts to provide the information in an accessible and practical way.

Reporting an accessibility problem

We welcome feedback about the accessibility of our website.

If you experience difficulty accessing information, navigating a page, completing a form or using another feature, please let us know.

It would help if you could tell us:

• Which page or feature caused the difficulty.
• What happened when you tried to use it.
• Which device, browser or assistive technology you were using, if known.
• How we can contact you if further information is required.

You do not need to provide technical information if you do not know it.

Contact Earworx

Earworx
Within Warners
80–86 Pickering Road
Hull
HU4 6TE

Telephone:07935 392965

Email:info@earworx.co.uk

You can also contact us using the details provided on our Contact page.

We aim to acknowledge accessibility enquiries promptly and work towards a practical resolution.

Accessibility assessment and testing

The website is being developed with accessibility considered throughout its design and implementation.

Pre-publication accessibility assessment against WCAG 2.2 Level AA is underway. The review includes, or will include:

• Automated accessibility testing.
• Manual keyboard navigation checks.
• Screen-reader and assistive-technology testing.
• Colour contrast and text readability.
• Heading structure and semantic HTML.
• Image alternative text.
• Forms, navigation and interactive elements.
• Text resizing and browser zoom.
• Mobile and responsive layouts.
• Links, buttons and focus visibility.
• Relevant third-party features.

Automated testing alone cannot demonstrate full accessibility compliance. Manual evaluation and appropriate assistive-technology testing are also important.

Identified accessibility issues will be reviewed and addressed before approval for public launch.

Ongoing accessibility improvements

Accessibility is an ongoing responsibility rather than a one-off exercise.

Earworx aims to maintain the accessibility of its website when content is updated, new pages are added or features are introduced.

We will review reported problems, consider relevant changes to accessibility guidance and make improvements where necessary.

Equality and inclusion

Earworx is committed to treating visitors and service users fairly and with respect.

Our approach to website accessibility reflects our commitment to inclusion and our responsibilities under relevant UK equality legislation, including the Equality Act 2010.

We recognise that some people may need reasonable adjustments to access information or communicate with us effectively.

Preparation and review of this statement

Statement prepared: 20 October 2026

Accessibility standard: WCAG 2.2 Level AA

Assessment status: Pre-publication testing and verification underway

Last reviewed: 23 October 2026

This statement will be reviewed following the final accessibility assessment and before the website becomes publicly available.

It will subsequently be updated when significant changes occur or accessibility issues are identified.